Shipping and Returns

Shipping and Returns

Shipping

Please allow up to 2 weeks for dispatch as I design and make each card and most embellishments myself.

UK orders - are delivered by Royal Mail and will take 1-2 working days.

International orders are sent via Air Small Packet or Parcel which usually takes approximately 5 working days to Europe and up to 3 weeks to the USA and the rest of the world. Please be aware that these are a guide and your item may take longer to reach you.

Any customs fees, duties or import charges that are levied at the time of delivery are the responsibility of the buyer.

Returns

My cards and gifts are well packed and protected for their journey to arrive with you in pristine condition, however should your item arrive damaged please contact me within 5 days of receipt to arrange a replacement or refund.

As per the EU Distance Selling Regulations, you have the right to return your item, unopened, within 14 days of receipt for a full refund.